The Emergence Machine

Retention

abstract · Business · Level 9 · E10

E10Institutions

Each concept here is mapped to its prerequisites — the ideas you'd need first to understand it — all the way down to four foundations: Space, Time, Energy, Pattern. Click any prerequisite to drill down, or scroll for the chain graph.

Trace. Question. Emerge.

Emergence definition

Retention emerges as the sustained interaction between a customer and a system, where the customer's continued engagement or loyalty is maintained through a process of holding onto or maintaining their connection, building upon the understanding of system and process.

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Wiktionary senses

External reference — all senses of the word “retention” on Wiktionary. This atlas concept maps to only the slice of meaning relevant to the prerequisite graph.

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Source: Wiktionary — “retention”. Content available under CC BY-SA 4.0.

Historical origin

Origin word
retention
Origin language
English

Prerequisite chain

Possible path of this concept down to the fundamental substrate.

L14L13L12L11L8L3L2L1L0BusinessTradeExchangeEnterpriseProductionCustomerSocietySystemCausalityCellGood… intermediate l…HoldProcessFormInformationActionChangeCollectionMatterEnergyPatternSpaceTimeE1 concrete → E14 abstract

Neighborhood

Direct prerequisites above, concepts that depend on this one below.

thisprerequisitesRetentionL9HoldL2ProcessL2SystemL3CustomerL8E1 concrete → E14 abstract

In other languages

Prerequisites

What you need to understand first.

  • Hold L2 (requires)
    Retention refers to the act of holding onto or maintaining a customer, client, or user over a specified period, often measured by the duration of their continued engagement or loyalty.
  • Process L2 (requires) Systems sense
    retention requires understanding process as a foundational concept
  • System L3 (requires) systems-theory sense
    retention requires understanding system as a foundational concept
  • Customer L8 (requires)
    Retention refers to the act of holding onto or maintaining a customer, client, or user over a specified period, often measured by the duration of their continued engagement or loyalty.